We're here to help

At Hill College, our Information Technology team is here to help! Log-in problems? Can't find what you're looking for on our new website? Contact us! We want to make your tech experience as complete and user-friendly as possible.


Student typing on a computer


For information about how to log in to your Hill College email, or to submit a log-in help request, see below. If you encounter additional issues after you follow the instructions as outlined, please reach out to the IT HelpDesk at 254-659-7625.

For information about how to log in to your Brightspace account, or to submit a log-in help request, see below.  

For information about how to log in to your RebelAlert, or to submit a log-in help request, see below.  If you encounter additional issues after you follow the instructions as outlined, please reach out to the IT HelpDesk at 254-659-7625.

Click how to log in to my MyHC, or to submit an iSupport ticket, for MyHC login information. If you encounter additional issues after you follow the instructions above, please reach out to the IT HelpDesk at 254-659-7625.

For information about how to log in to Hill College Wireless, see the 'Log on to Hill College Wireless' section of the Student Survival page. If you encounter additional issues after you follow the instructions as outlined, please reach out to the IT HelpDesk at 254-659-7625.

To speak with someone during regular business hours, call the IT HelpDesk at 254-659-7625.


All You Need IT

Login to Single Sign-on (https://sso.hillcollege.edu):

 SSO login screen

Provide your Username and you will be taken to a screen displaying your email and/or phone number. This will require you to get a code from either to proceed.

 SSO Authentication screen

The following examples show the steps for utilizing the Primary Phone Number. You will receive a text message with the code for the next screen. You can also choose Email if you prefer that method:

 SSO Authentication detail

SSO text message

SSO Verification screen

You will see a message Successfully Verified and you will be able to gain access to all your apps as normal. If you would like to add an extra email or phone number you can do so by selecting your profile name in the top right corner and select My Account:

 SSO My Account

From here you can change details on your phone number or email as well as add a secondary one if so choose:

 SSO Account Recovery screen

If you have any questions or concerns regarding these changes please feel free to email askrebel@hillcollege.edu or call the Helpdesk at 254-659-7625.

iPhone instructions

  1. Using your iPhone, launch Safari
  2. Go to the iSupport login page found on the I Am A... -> Faculty/Staff Member page
  3. On the bottom of your iPhones screen, select the Share icon (Share icon)
  4. Scroll down and select Add to Home Screen
  5. Change Customer Login to whatever you want the bookmark tile to be. Ex: iSupport
  6. Select the Add link at the top right of the screen

Android instructions

  1. Using your android phone, launch Chrome
  2. Go to the iSupport login page found on the I Am A... -> Faculty/Staff Member page
  3. Select the three dots (Share icon) at the top right of the screen
  4. Scroll down and select Add to Home Screen
  5. Change Customer Login to whatever you want the bookmark tile to be. Ex: iSupport
  6. Select the Add link

Student Email accounts will be created within one business day following Registration

You can access email through the web via the following steps:

  1. Go to https://www.hillcollege.edu and scroll down to click on Single SignOn
    Single SignOn login button
  2. Login using your Hill College credentials and your preferred secure login method (if this is your first time you might be required to setup security questions)
    Single SignOn login screen
  3. Select Office 365
    Office 365 tile
  4. Select your Outlook application (left-side of screen), you will then be brought to your web mail. If you prefer the desktop application, you can download this from the “Install apps” on the landing page.
    App selection

    Install Outlook

To add Outlook to your phone please follow the below videos guide for Android or iOS:

iPhone Tutorial

Android Tutorial

For all Faculty & Staff, the Adobe Creative Cloud Master Collection is free for personal use. Quick walkthrough directions are below.

  1. Go to www.hillcollege.edu/adobe
  2. Click “Get an Adobe ID”
  3. Register for an account using your Hill College email address
  4. Sign into Adobe.com using your new Adobe ID, and download Creative Cloud
    (https://www.adobe.com/products/catalog.html?promoid=KRUVM)
  5. After installing the Creative Cloud, sign in using your new Adobe ID and enjoy using all available Adobe software!

If you need assistance, please contact the IT Help Desk - 254.659.7625

Download Free Software for students and educators.

Rave Alert Help Request

Hill College has partnered with Rave Mobile Safety to provide an emergency alert system that delivers messages to your email address, landline phone, cell phone as well as to select social media outlets.

A primary phone number and email address of students, faculty, and staff is initially loaded to the Rave Emergency Notification System, also known as RebelAlert, each semester. RebelAlert is the primary mechanism used to relay important situations such as what to do and where to proceed in the event of an emergency, weather advisory, class cancellation, as well as drop warnings due to non-payment.  Please log in to update your contact information and choose your notification preferences to ensure that you are able to receive RebelAlert notices.


Login Instructions:

Please email AskRebelAlert@hillcollege.edu for assistance.